Technology has moved educational environments far beyond blackboards and wooden desks, into smart classrooms that incorporate the latest IT to facilitate the delivery of knowledge. But managing those in-class computing resources can be as great a challenge as the learning process itself. So when a federal department needed to improve their training facilities, in particular to promote distance learning, they sought a system that would not only take advantage of the latest information technology, but would do so in a way that allowed ease of operation. (more)

Ask yourself the following question: “Within my organization, what is the most important element that allows us to drive our mission forward?” Is it the elaborate network of technologies that runs the business applications or is it the team of IT professionals that ensures that the network is always available? (more)